Privacy Policy - My Sunshine Canada
My Sunshine Canada - Proudly Serving Canadians Since 1993

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Privacy Policy


PLEASE READ CAREFULLY so that you understand how we may collect and use information you provide, because, by using our Web site, you agree to the terms of this Policy.

 

We may make changes to this Policy, however our fundamental commitment to privacy protection will not change.

Effective: October 28th, 2022.

 

Our Commitment to Privacy 

My-Sunshine.Ca, Division of Klub Sunshine NZ Ltd (further referred to as "we" or "us") is committed to protecting the privacy and security of those who visit our Website.

To better protect your privacy, we provide this Privacy Policy to explain our practices regarding the information we collect when you visit www.my-sunshine.ca (further referred to as "Website")

We recognize that your privacy is important. 

This document outlines the types of personal information we receive and collect when you use our Website, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

We strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our Website.

Information We Collect.

Visitors may use our website without registering or submitting any personal information. In this case, we may collect non-personal information as explained below.

We collect personally identifiable information from the visitors to our website only on a voluntary basis.

When visiting our website to order products, make requests, register to open a customer account, we will ask you to provide specific personal information. Personal information means individually identifiable information from or about an individual consumer including name, home address or physical address, including street name and name of city or town, telephone number, email address, and may include credit card information. This information is voluntarily provided on your part. It allows us to fulfill your order and otherwise operate our business.

We only collect personal information that you specifically volunteer while using our services. Your personal information is confidential and will not be provided to others, except as explained in Our Use and Disclosure of Information section. You may always choose not to provide information.

This information is collected if you request information from us and signup to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.

Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Use of Cookies and Web Beacons.

To enhance your visit to our Website, we use "cookies," a standard feature of browser software used by most websites. Cookies are small data files automatically stored on your computer that assist us in serving you. In general, cookies do not contain any personally identifiable information unless you specifically supply the information.
We do not use cookies to store personal information nor do we link non-personal information stored in cookies with personal data about specific individuals.
The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables our Website to recall your specific information on subsequent visits.
You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

We do not collect information about you from other sources, such as public records or private organizations.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites.They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic.They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. 

Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.

Children's Online Privacy Protection Act.

This Website is directed to adults; it is not directed to children under the age of 18.
If you are under the age of 18, you may only use this Website under the supervision of a parent or guardian.
We, in compliance with the applicable laws, do not knowingly collect or use personal information from children under 18 years of age. We believe that it is important to protect children’s privacy. 

We do not sell to children under 18 years of age.

Use and Disclosure of Information

As explained above, we use the information we collect on our site to enhance your overall experience while visiting the site, and to assist you in placing an order.

We do not collect or use personal information for any purposes outside of customer service, website administration, online shopping and company communications. We will always obtain your consent before using personal information for any other purpose.

We do not sell, trade or rent your personal information to any outside parties. We value our customers’ privacy and will not jeopardize our relationship with customers by selling their information to solicitors.

If our Website is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honours any opt-out requests you might make of us.

Commitment to Data Security. 

Keeping personal information secure is a top priority. To prevent unauthorized access and to maintain data accuracy, we have implemented administrative, technical and physical safeguards to secure information we collect.

To ensure a secure connection whenever transmitting or receiving personal information, we use Secure Socket Layer (SSL) encryption, a technology that systematically scrambles numbers and letters. The SSL automatically encrypts all information, before it is transmitted over the Internet, in a format that only the sending and receiving computers can decode. SSL ensures that information is protected from others. In order to proceed securely through the purchase process using this encryption technology, you need to have an Internet browser that supports 128-bit encryption. A secure connection is maintained until the checkout process is either completed or canceled. We maintain administrative, technical and physical safeguards that comply with legal standards to protect your personal information. We strive to comply with all applicable national laws and regional requirements. We also self-regulate the collection and use of personal information.

Check Out Security

Security with regards to personal and payment information is provided by Shopify Inc., whose platform we are using. Shopify provides SSL security for all checkout pages for customer security.

We therefore cannot use our own SSL certificate for this purpose. This may cause a browser to report an error. No sensitive information is transferred between the browser and our servers until checkout. The checkout either takes place on Shopify's secure servers at https://checkout.shopify.com or on a 3rd party secured page such as Paypal.com. 3rd party checkouts are fully integrated into Shopify's platform.

We never store credit card numbers or banking information of any kind electronically or in any other way. We do refuse all requests to store credit card numbers or banking information of any kind.

Also, we do not have access to credit card numbers entered as all transactions are securely processed by our federally licensed payment service providers.

 

Links to other web sites.

Our Website may contain links to other sites that are not controlled or operated by us. Once you access another site, you are subject to the privacy policy at the new site. Any links are provided as a service to you, and we does not endorse and are not responsible for the content or policies of any other sites. 

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